Privacy Policy

Last updated: September 2026

Data controller

UrbexLocation is operated by UNNERFABLE LTD, a company registered in Cyprus (registration number HE 487149), with its registered office at Charilaou Xyloforou 13, Agios Athanasios, 4103 Limassol, Cyprus. For questions about your data, contact support@urbexlocation.com.

What we collect and why

Purchase data (name, email): collected to deliver your access code and process payment. Legal basis: performance of a contract (GDPR Art. 6(1)(b)).

Payment data: processed by Stripe. We do not store your card details. Stripe's privacy policy applies. Legal basis: performance of a contract.

Analytics cookies (Meta Pixel, TikTok Pixel): only activated with your explicit consent. These collect anonymized browsing data for advertising analytics. Legal basis: consent (GDPR Art. 6(1)(a)). You can decline cookies and use the site fully.

How we use your data

Your email is used to deliver your access code and for transactional emails only (order confirmation, code resend). We do not send marketing emails unless you opt in separately.

Third parties

We share data only with: Stripe (payment processing), Resend (transactional email delivery), and, if you consent, Meta and TikTok (advertising pixels). We do not sell your personal data.

Data retention

Order records (name, email, access code) are retained for 7 years for tax and accounting compliance. Analytics data collected via pixels is governed by Meta and TikTok's respective retention policies. You can request deletion of your account data at any time.

Cookies

We use essential cookies for site functionality and optional analytics cookies (Meta Pixel, TikTok Pixel) only with your consent. You can withdraw consent at any time using the “Manage cookies” link in the site footer.

Your rights

Under the GDPR, you have the right to access, correct, delete, or port your personal data. You can also object to or restrict processing. To exercise any of these rights, email support@urbexlocation.com. We will respond within 30 days.

California residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information. To make a request, email support@urbexlocation.com.

Contact

Questions about this policy: support@urbexlocation.com